How to Mitigate the Risk of Failed Changes, Part II

Monday January 4, 2010

How to Mitigate the Risk of Failed Changes, Part II By George Spafford - January 4, 2010 Success is based on stated change objectives, writes ITSMWatch columnist George Spafford. Using Balanced Metrics as Service Support Indicators By Rob England - December 28, 2009 Deciding what to measure will cause real-world changes in behavior, writes ITSMWatch columnist Rob England. How to Mitigate the Risk of Failed Changes, Part I By George Spafford - December 11, 2009 So long as change processes are ignored risk will be ignored, too, writes ITSMWatch columnist George Spafford. itSMFI Chair Sharon Taylor Steps Down By ITSM Watch Staff - December 3, 2009 Alex Kist from Holland will take over duties for now. The Cloud is Raining on ITIL By Pam Baker - December 4, 2009 Cloud computing will be a challenge for ITIL practitioners. ITIL v3: Service Catalog Should be Front and Center By Rob England - November 24, 2009 Two years on and we're still not there, writes ITSMWatch columnist Rob England. ITIL v3 Update: Call for Participants By ITSM Watch Staff - November 17, 2009 The OGC wants You! Get Ready for Windows 7! Pros and Cons? Learn What Our Experts Think Download Free eBook Now. Click Here. Interested in placing your TEXT AD HERE? Click Here

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